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| Do I need an account to shop online? |
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Yes, we require everyone to have an account in order to place orders online. This is no different then what we
currently require from our customers when they call, fax, or email an order to us. Having an account has many
benefits such as order tracking, purchase history, and no need to fill in your shipping/billing address everytime
you place an order!
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| How do I shop online? |
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There are now several ways to find what you need on the Plane Plastics Website:
Interior Parts - Express Lookup
1. Select the Make/Manufacturer of your plane from the drop-down list and click 'Submit'.
2. Select the Model of your plane from the drop-down list and click 'Submit'.
3. Select the Year/Serial Range of your plane from the drop-down list and click 'Submit'.
4. Now it's as simple as checking the checkboxes of the parts you want to order and clicking 'Add to Cart'.
Interior Parts - Normal Website Catalog
1. Click 'Online Catalogs'.
2. Click 'Airplane Interior Plastics' or 'Helicopter Interior Plastics'.
3. Click the 'Make/Manufacturer' of the aircraft.
4. Click the 'Model' of the aircraft.
5. Find a part you wish to purchase.
6. Click on the part to display the pop-up window with the image, price, information, and Add To Cart button.
7. Click the 'Add to Cart' button to place the part into your shopping cart.
8. Continue steps 5-7 until you have all the parts you want to order in your cart
9. Click 'View cart' in the mini-cart on the page.
10. From here you can either checkout or add the items to a WishList to order later.
Accessories - LP Qwik Finder
1. Select the Make/Manufacturer of your plane from the drop-down list and click 'Submit'.
2. Select the Model of your plane from the drop-down list and click 'Submit'.
3. Select the Serial Range of your plane from the drop-down list and click 'Submit'.
4. Everything you would find in the LP Aero Plastics Catalog for your plane are now displayed in an easy to understand format. Now simply
check the box of the item you want to order, select from the available colors, and click 'Add to Cart' at the bottom of the page!
Accessories - Normal Website Catalog
1. Click 'Online Catalogs'.
2. Now you can either select the product from the drop-down list or click on the link to it in the catagories below.
3. Follow whatever directions are available for adding the accessory to the cart.
Note: Not all accessories will be setup the same due to the need to format them differently to make it easier for you to order them.
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| Why can't I see the pricing information for the parts? |
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When browsing through the catalog, move your mouse cursor over the part that you would like to see information
for. Your cursor will turn into a pointing hand, indicating that you can click on that item. IMPORTANT: Press
(click) your mouse button ONLY ONCE. A new window will popup with the pricing information and a live image of
the part. To continue shopping, either add the item to your cart (the popup window will close) or click on the
"close window" link in the bottom of the popup window.
NOTE: If you have seen the popup window with live image of the part and pricing information for one part but
are having trouble getting the window to pop up on other parts, please see the question:
Why can I only view the pricing information for one part?
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Why am I receiving an error when I click on a part? |
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Your browser may not be compatible with the Plane Plastics website. Please check the
Technical Requirements for shopping on PlanePlastics.com. If your browser meets
the technical requirements and you are still having trouble, please contact us at 580-327-1565.
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| Why can I only view the pricing information for one part? |
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If you have clicked on a previous part in the catalog and have viewed the live image and pricing information
for that part but are not able to see information for additional parts, make sure that you closed the window
from the previous part. To do this, look at the very bottom of your screen. If you have two browser windows open,
click on the window that is not active to see the popup window. Always be sure to close this window by clicking
on the "close window" link at the bottom of the popup window (you may have to scroll to see the link).
Note: If you are still having trouble please read the information for the question
Why can't I see the pricing information for the parts?, check that your browser meets the
Technical Requirements or contact Plane Plastics at 580-327-1565.
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Why does the popup window say that the part doesn't fit my plane? |
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Make sure you are viewing the correct pages in the catalog: After you click on your plane and model
(for example: Cessna Single Engine > 172/175), the catalog is generally viewed according to model
eligibility. In other words, the first few pages of the 172/175 catalog displays parts for the 172A, 172B, and
172C models. To view parts for a 172M, you have to click through the pages until you find that model (page 6).
However, some pages group together the parts for all models. For instance, pages 18 and 19 of the 172/175 catalog
feature instrument panel overlays for all model 172s.
Once you are sure that you are viewing the correct pages, compare the model eligibility beside the part you
clicked on with the model eligibility in the popup window. If these do not match or you are still unsure about
which part to purchase, contact one of our sales specialists at 580-327-1565.
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