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    Ordering Parts
     
    • Orders may be placed by the Internet, fax, phone, or mail.
    • The aircraft make, model, and serial number must be supplied at time of order.
    • Always provide Plane Plastics' part numbers (customer service available) and quantities necessary.
    • Quotes are a service provided, please allow 3-5 days to compile.
    • Supplying visual aids can assist in identifying the parts requested.
    • The customer bears final responsibility for parts orders.
    • FAA Form 8130 provided on foreign shipments only.

     

    Cancellations
     

    All orders placed and in production will be assessed a 25% cancellation fee.

     

    Terms
     

    Domestic

      We accept all major credit cards, money orders, and COD shipments. If paying by company or personal check, checks will be received and cleared (10-14 days) before placement of order.

      Foreign
     

    Major credit card or wire transfer. Wire transfers under $1,000.00 will be assessed a $25.00 service fee and must be transferred upon order placement (shipping charges will be collected or paid by credit card).

    Receiving Your Parts
     

    DO NOT CUT, MARK, PAINT, OR IN ANY OTHER WAY ALTER THE PART UNTIL YOU COMPLETE THE FOLLOWING:

    • Upon receipt of package, note if damaged. See Damaged Merchandise for instructions.
    • Check all parts against packing slip for completeness of order.
    • Check all parts against the original equipment manufacture for correct style and dimension.
    • Hand fit the part in place to ensure the part will function for the proper application.
    • Read the Installation Guidelines provided with the packing slip or on our web site for more details on the final fit and trim of your new replacement parts.

     

    Damaged Merchandise
     
    • Shipments received damaged must be brought to the shipper's attention immediately. Plane Plastics must be notified within two days of receipt to insure a proper claim can be made.
    • All packing and boxes materials must be kept for evidence of claim.
    Warranty
     

    All merchandise is warranted to the original purchaser for a period of one year from the date of shipment by Plane Plastics Ltd. to be free of defects in materials and workmanship. This warranty does not apply to any product which has been damaged by accident or which has been misused or repaired. Plane Plastics warrants to the original purchaser that merchandise determined to be defective by Plane Plastics will be replaced when returned to our facility, following return merchandise instructions, during warranty period.

     

    Suggested Guidelines for Installation
     

    To view the guidelines in HTML format click here.

    For a printer friendly format click here.
    (The printer friendly format requires Adobe Acrobat Reader. To download the plug-in click here.)

     

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